Effective Date: March 5, 2025
1. Introduction Welcome to D&A Advisory (M) Sdn Bhd (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, company details, and any other information you provide when communicating with us.
- Financial Information: Payment details, invoices, transaction history, and other billing information.
- Technical Information: IP address, browser type, device information, and browsing behavior on our website.
- Usage Information: Data on how you interact with our website and services.
- Other Information: Any additional details you voluntarily provide when you contact us, request our services, or participate in surveys and feedback forms.
3. How We Use Your Information We use your information for the following purposes:
- To provide, operate, and maintain our services.
- To process payments, issue invoices, and manage transactions.
- To respond to inquiries, provide customer support, and communicate service-related updates.
- To analyze website usage, monitor performance, and enhance user experience.
- To maintain security and prevent fraud.
- To comply with legal and regulatory obligations.
- To send newsletters, promotions, and marketing materials (where permitted by law and with your consent).
4. Legal Basis for Processing We process your personal data under the following legal bases:
- Performance of Contract: When processing is necessary to fulfill contractual obligations.
- Legitimate Interests: When processing is required for business purposes, provided it does not override your privacy rights.
- Legal Compliance: When required to comply with legal obligations.
- Consent: When you have explicitly given consent for specific data processing activities.
5. Sharing Your Information We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors assisting in payment processing, IT services, marketing, and other business operations.
- Legal Authorities: When required by law, legal proceedings, or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets.
- Affiliates & Partners: Where relevant to delivering joint services or business collaborations.
6. Data Security We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. These measures include:
- Secure servers and encrypted communications.
- Regular security audits and risk assessments.
- Access controls and authentication procedures.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights Depending on applicable laws, you may have the right to:
- Access, update, or delete your personal information.
- Object to certain data processing activities.
- Withdraw consent where processing is based on consent.
- Request data portability.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us at enquiry@daadvisory.com.
8. Data Retention We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once the retention period expires, data will be securely deleted or anonymized.
9. Cookies and Tracking Technologies Our website may use cookies and tracking technologies to enhance user experience and collect analytics. Cookies help us:
- Remember your preferences and settings.
- Improve website performance and functionality.
- Deliver personalized content and advertisements.
You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our website.
10. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal data.
11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact us:
D&A Advisory (M) Sdn Bhd
29B-03-05, Maritime Suite, Persiaran Karpal Singh 2, 11600 Georgetown, Penang
Phone: 04-3715872 / 010-3922118
Email: enquiry@daadvisory.com
